Reference Class for Library Staff

Reference services are evolving with changing patron needs and with varied information resources and formats. Libraries continue to provide communities with supportive services using traditional and emerging tools and resources.

The goal of this workshop is to equip staff with a basic understanding of professional reference conversations with patrons. Join Susan Brown, Assistant Director and Head of Reference at Derry Public Library, as she offers guidance on how to handle reference interactions.

This presentation is sponsored by the NHLA Paralibrarian Section and is open to members and non-members. Attendees can join in person or virtually.

Cost:  $10 NHLA Paralibrarian members  $15 NHLA members/guest

Payment can be made via credit card online, or check.

If paying by check, please make payable to "NHLA" Paralibrarians and mail to: Julie Spokane, 12 Mosher Drive Brookline NH 03033 or on the NHAIS van to Amherst Town Library/Julie Spokane

Registration deadline: September 22, 2022

Payment must be received prior to the start of class

Please read the NHLA Cancellation policy before registering.

Login link for the conference will be emailed to all registrants a few days prior.

Questions? Contact Hope Garner, NHLA Paralibrarian Education Chair  at libraryadvocate62@gmail.com